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The Gambia Public Utilities Regulatory Authority

Equity in Development

We Listen, Support & Act

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Email: info@pura.gm

  • Home
  • About PURA
    • Overview of PURA
    • Vision, Mission & Values
    • Organizational Structure
      • PURA Board Members
      • PURA Management Team
    • Annual Report
    • Vacancies
    • FAQs
  • ICT
    • Overview
    • Sub Sectors
      • Mobile Network Operators
      • Fixed / Wireless Line Operator
      • Internet Service Providers
      • Broadcasting
    • Regulatory Instruments
      • Fees
      • Regulation & Guidelines
    • Scarce Resource Management
      • Frequency Spectrum Management
      • Numbering Resource Management
    • Services
      • Type Approval
      • VSAT
      • Amateur / Ham
      • Maritime
      • Aeronautical
    • Quality of Service (QoS)
    • FAQs
  • Water & Energy
    • Overview
    • Sub Sectors
      • Petroleum
      • Water
      • Sewage
      • Electricity
      • Renewable Energy
    • Regulatory Instruments
      • Regulation & Guidelines
      • Application Forms
    • Energy Safety Precautions
  • Consumer Affairs
    • Overview
    • 148 Call Center
    • Consumer Protection
      • Information & Education
    • Legal Instruments
    • Outreach Events
    • FAQs
  • Economic Regulations
    • Overview
    • Tariff
      • Telecommunications Tariff
      • Water & Electricity Tariff
    • Statistics
    • Reports
  • Legal & Licensing
    • Overview
    • Act’s
    • Regulations
    • Licensed Operators
    • FAQs
  • gmCSIRT
  • WARDIP Project

We Listen, Support & Act

Email: info@pura.gm

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  • Home
  • About PURA
    • Overview of PURA
    • Vision, Mission & Values
    • Organizational Structure
      • PURA Board Members
      • PURA Management Team
    • Annual Report
    • Vacancies
    • FAQs
  • ICT
    • Overview
    • Sub Sectors
      • Mobile Network Operators
      • Fixed / Wireless Line Operator
      • Internet Service Providers
      • Broadcasting
    • Regulatory Instruments
      • Fees
      • Regulation & Guidelines
    • Scarce Resource Management
      • Frequency Spectrum Management
      • Numbering Resource Management
    • Services
      • Type Approval
      • VSAT
      • Amateur / Ham
      • Maritime
      • Aeronautical
    • Quality of Service (QoS)
    • FAQs
  • Water & Energy
    • Overview
    • Sub Sectors
      • Petroleum
      • Water
      • Sewage
      • Electricity
      • Renewable Energy
    • Regulatory Instruments
      • Regulation & Guidelines
      • Application Forms
    • Energy Safety Precautions
  • Consumer Affairs
    • Overview
    • 148 Call Center
    • Consumer Protection
      • Information & Education
    • Legal Instruments
    • Outreach Events
    • FAQs
  • Economic Regulations
    • Overview
    • Tariff
      • Telecommunications Tariff
      • Water & Electricity Tariff
    • Statistics
    • Reports
  • Legal & Licensing
    • Overview
    • Act’s
    • Regulations
    • Licensed Operators
    • FAQs
  • gmCSIRT
  • WARDIP Project
Latest News
ITU EXTOLS PURA FOR THE SUCCESSFUL HOSTING OF AFRICA REGIONAL MEETING||PURA RECEIVES ONE OF THE MOST COMPLIANT PAYE TAXPAYER AWARDS || PURA TO HOST ITU-T STUDY GROUP 12 REGIONAL MEETING IN BANJUL || PURA HOLDS REGULATORY COMPLIANCE DIALOGUE FOR IMPROVED SERVICES

UpComing Events

CUSTOMER CARE TRAINING

Location

PURA Conference Room

Theme:

Nawec Customer Care Training:

Enhancing Customer Experience Through Effective Communication and Service Excellence

Date:

24th April 2025

Latest Post

Empowering Youth: PURA Launches Student Ambassador Drive Across West Coast Region Schools
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April 15, 2025
The Gambia Public Utilities Regulatory Authority (PURA) holds a stakeholder meeting on the 25th March 2025 at the PURA’s Conference room to review the Draft TOR for the development of LPG Regulations:
Read More »
March 27, 2025
PUBLIC CONSULTATION ON GUIDELINES FOR BROADCASTING LICENSING FRAMEWORK
Read More »
March 11, 2025
Cyber Security workshop on cyber security challenges, governance framework and international standards
Read More »
November 23, 2024

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Testimonial

Organisation for Social Development and Inclusion for Persons with Disability (OSDIVI) expresses gratitude to PURA for supporting their organization in the celebration of World Disability Day. The support rendered to us shows your institution’s commitment to making a difference to the lives and livelihood of the less privileged persons across the country.
Edward Lamin JattaPresident, OSDIVI

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Contact Us

94 Kairaba Avenue, KMC, The Gambia

Phone: +220 4399601

Fax: +220 4399605

Email: info@pura.gm

Working Hours

Monday – Thursday: 08:30am – 04:00pm

Friday: 08:30am – 12:30pm

Saturday & Sunday: Closed

Global Partners

  • WATRA
  • WORLD BANK
  • ITU
  • ATU
  • ERERA

© The Gambia Public Utilities Regulatory Authority 2025